Privacy Policy

It is Magicplot Systems, LLC’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to,,, sites (hereinafter, "us", "we", "our company", "site", "website"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website (for example when purchasing our software products), you may be required to agree to additional terms and conditions.

Gathering of non-personally-identifying information

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use the Website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of the Website. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses in server logs.

Gathering of personally-identifying information

Certain visitors choose to interact with us in ways that require us to gather personally-identifying information: name, e-mail address and other.

Personal data when submitting contact form or sending e-mail messages

We ask visitors to provide name and email address when using the contact form on our site. We store your name, e-mail address, message content and files attached using our contact form or sent by you as e-mail message to our e-mail address for the purpose of the technical support, providing quotations, buy links and discount coupons if applicable. The feature requests and bug report messages may be stored in our issue tracker system which has private access for the purpose of improving our software products and obtaining additional information in the future. Retention period: the aforementioned data is retained indefinitely until you ask us to delete it.

Personal data when purchasing our products

We sell our software products using different e-commerce providers, our partners. In the case of purchasing you will be asked to agree with privacy policy of e-commerce provider. Please note that according to their privacy policies, e-commerce providers will share your personal data with us for the purpose of accounting and end-user technical support. We do not have access to your secured payment data like credit card number. Retention period: purchaser data is retained indefinitely for accounting, to enable us to re-send or re-issue licenses and to provide technical support. For more information, please read:

2Checkout (ex. Avangate) privacy policy:
Allsoft (Softline) privacy policy:


We do not sell any products or services for purchase by children. If you are under 16, you may use our Website only with the involvement of your holder of parental responsibility. We do not knowingly collect personal information from children below 16 without the consent of the child's holder of parental responsibility.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

The main page of our site uses session cookies only. A session cookie exists only in temporary memory while the user navigates the website. Web browsers normally delete session cookies when the user closes the browser. Session cookie is needed for our contact form functioning.

The Manual pages of our site, based on DokuWiki software, uses session cookies, and a persistent cookie to remember the cookie banner was closed. See for details.

Links to external sites

Our Website may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Your data protection rights

Our Company would like to make sure you are fully aware of all of your data protection rights according to EU General Data Protection Regulation (GDPR). Every user is entitled to the following:

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Our Contacts

Magicplot Systems, LLC, Taxpayer Identification Number (ИНН): 7801558329, Tax Registration Reason Code (КПП): 780101001, Primary State Registration Number (ОГРН): 1117847440743, 15-40 Kartashikhina st., Saint Petersburg, 199406, Russia. E-mail:, or use contact form.

Privacy Policy changes

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and in our sole discretion. We encourage visitors to frequently check this page for any changes to Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Last changed: January 29, 2021.

© 2023 Magicplot Systems, LLC. OGRN 1117847440743. This page uses session cookies only.